Privacy Policy / गोपनीयता नीति

Privacy Policy / गोपनीयता नीति

We value your privacy and are committed to protecting your personal information. This policy explains how Hamro Campus collects, uses, and safeguards your data.

Effective Date: July 14, 2026 Last Updated: July 14, 2026 hamrocampus.com

Hamro Campus is an independent, solo-developed educational platform for students in Nepal. This policy explains what limited information we collect, how we use it, and your rights regarding it.

01

Who We Are

Hamro Campus (hamrocampus.com) is an independent online educational platform, built and maintained by a single developer. We are not a registered company and do not operate a physical office — Hamro Campus exists purely as an online service for students.

This policy applies to all services provided through hamrocampus.com.

02

Information We Collect

We collect only what is necessary to run the platform:

  • Account Information: Name, email address, and username when you register.
  • Contact & Contribute Forms: Name, email, message, and any uploaded file.
  • Chatbot Queries: Questions typed into our AI chatbot, which may be relayed to third-party AI providers to generate a response.
  • Usage Data: Pages visited and content downloaded, to help us improve the platform.

We do not knowingly collect sensitive information such as national ID numbers or precise location data.

03

How We Use Your Information

We use the information we collect for the following purposes:

Account & Emails

To create and manage your account and send activation/notification emails.

Form Responses

To respond to contact or contribute form submissions.

Platform & Chatbot

To operate and improve notices, articles, question banks, videos, and the AI chatbot.

Security

To detect and prevent misuse, fraud, and security issues.

Payments

To process payments, only once paid features are introduced in the future.

We never sell your personal information to advertisers or data brokers.

04

Third-Party Services

Hamro Campus relies on a small number of third-party services to function. We share data with them only as needed to provide our services — never for advertising purposes.

Service Purpose
AI Providers Groq, Gemini, DeepSeek, Mistral — generating chatbot responses
Email Service Sending account and notification emails
Web Hosting Provider Storing website data securely

We may also disclose information if required by law, or to protect the rights, safety, or property of Hamro Campus or its users.

05

Cookies & Local Storage

We use minimal cookies and browser local storage:

Type Purpose Duration
Essential Login sessions, security Session / 30 days
Preferences Theme (dark/light mode), language Until cleared

You may disable cookies in your browser, though some features (like staying logged in) may stop working correctly.

06

Data Security

We take reasonable steps to keep your data safe:

Encryption in Transit

Data sent between your browser and our servers is encrypted (TLS/SSL).

Secure Storage

Your data is stored with our hosting provider using access controls.

No method of internet transmission is 100% secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.

07

Students & Age

Hamro Campus is designed for Bachelor-level (BCA, BIT, CSIT) students, and is generally intended for users aged 13 and above. If you are under 13, please only use Hamro Campus with a parent or guardian’s involvement.

If you believe a child under 13 has provided us personal information without consent, contact us at support@hamrocampus.com and we will remove it promptly.

08

Free Access & Future Changes

Hamro Campus is currently free to use. Some features may become paid in the future, processed securely via third-party payment providers. If this happens, we will update this policy to describe any additional data collected, such as payment details.

09

Your Rights

You have the following rights regarding your personal information:

  • Right to Access

    Request a copy of the personal data we hold about you.

  • Right to Rectification

    Request correction of inaccurate or incomplete data.

  • Right to Erasure

    Request deletion of your account and associated data.

  • Right to Withdraw Consent

    Withdraw consent for data processing at any time.

To exercise these rights, email us at support@hamrocampus.com. We aim to respond promptly.

10

Changes to This Policy

We may update this Privacy Policy from time to time, especially as new features are added. We will update the “Last Updated” date above, and for significant changes, we will notify registered users by email or a notice on the site.

Continued use of Hamro Campus after changes take effect means you accept the revised policy.

11

Contact Us

Questions about this Privacy Policy? Reach out anytime:

नेपाली

गोपनीयता नीति

Hamro Campus मा स्वागत छ। Hamro Campus (hamrocampus.com) एउटै developer द्वारा बनाइएको र सञ्चालन गरिएको स्वतन्त्र अनलाइन शैक्षिक प्लेटफर्म हो। हामी दर्ता भएको कम्पनी होइनौं र हाम्रो कुनै physical office छैन — Hamro Campus पूर्णतया विद्यार्थीहरुको लागि अनलाइन सेवाको रूपमा मात्र अवस्थित छ।

१. हामी कुन जानकारी सङ्कलन गर्छौं

  • Account जानकारी: दर्ता गर्दा नाम, इमेल ठेगाना, र username।
  • Contact/Contribute Form: नाम, इमेल, म्यासेज, र अपलोड गरिएको फाइल।
  • Chatbot प्रश्नहरू: AI chatbot मा टाइप गरिएका प्रश्नहरू, जुन जवाफ दिनको लागि third-party AI providers लाई पठाइन सक्छ।
  • Usage Data: हेरिएका पृष्ठहरू र डाउनलोड गरिएका सामग्रीहरू।

२. जानकारीको प्रयोग

  • Account बनाउन र व्यवस्थापन गर्न, activation/notification email पठाउन।
  • Contact वा contribute form को जवाफ दिन।
  • Notices, articles, question banks, videos, र chatbot सुधार्न।
  • दुरुपयोग र सुरक्षा जोखिम पत्ता लगाउन र रोक्न।
  • भविष्यमा paid features आएपछि मात्र payment process गर्न।

हामी तपाईंको व्यक्तिगत जानकारी कहिल्यै advertisers वा data broker लाई बेच्दैनौं।

३. Third-Party Services

Hamro Campus सञ्चालनको लागि सीमित third-party services प्रयोग गर्छ — AI providers (chatbot को लागि), email service, र hosting provider। यी सेवाहरूलाई डेटा advertising को लागि कहिल्यै साझा गरिँदैन।

४. Cookies तथा Local Storage

हामी न्यूनतम cookies प्रयोग गर्छौं — login session र theme preference (dark/light mode) कायम राख्न। तपाईं browser settings बाट cookies बन्द गर्न सक्नुहुन्छ, तर केही features (जस्तै login रहिरहने) ठीक काम नगर्न सक्छ।

५. Data Security

तपाईंको browser र हाम्रो server बीच पठाइने डेटा TLS/SSL encryption मार्फत सुरक्षित गरिन्छ, र data hosting provider मा access control सहित राखिन्छ। Internet मा कुनै पनि transmission १००% सुरक्षित हुँदैन, तर हामी उचित सुरक्षा उपायहरू अपनाउँछौं।

६. विद्यार्थी तथा उमेर

Hamro Campus Bachelor level (BCA, BIT, CSIT) विद्यार्थीहरुको लागि बनाइएको हो, र सामान्यतया १३ वर्ष वा सोभन्दा माथिका प्रयोगकर्ताहरुको लागि हो। तपाईं १३ वर्ष मुनि हुनुहुन्छ भने कृपया अभिभावकको सहयोगमा मात्र प्रयोग गर्नुहोस्। १३ वर्ष मुनिको बालबालिकाले सहमति बिना जानकारी दिएको थाहा पाएमा support@hamrocampus.com मा सम्पर्क गर्नुहोस्, हामी तुरुन्तै हटाउनेछौं।

७. Free पहुँच र भविष्यको परिवर्तन

Hamro Campus हाल free छ। भविष्यमा केही features paid हुन सक्छन्, जुन third-party payment providers मार्फत सुरक्षित रूपमा process गरिनेछ। यस्तो भएमा हामी यो नीति अपडेट गरी संकलन हुने थप जानकारी (जस्तै payment details) बारे स्पष्ट पार्नेछौं।

८. तपाईंका अधिकारहरू

  • हेर्ने अधिकार: हामीसँग रहेको तपाईंको जानकारीको प्रतिलिपि माग्ने।
  • सच्याउने अधिकार: गलत वा अपूर्ण डेटा सच्याउन अनुरोध गर्ने।
  • मेटाउने अधिकार: आफ्नो account र डेटा मेटाउन अनुरोध गर्ने।
  • सहमति फिर्ता लिने अधिकार: जुनसुकै बेला।

यी अधिकारहरू प्रयोग गर्न support@hamrocampus.com मा सम्पर्क गर्नुहोस्।

९. नीतिमा परिवर्तन

हामी समय-समयमा यो नीति अद्यावधिक गर्न सक्छौं, विशेष गरी नयाँ features थपिँदा। महत्त्वपूर्ण परिवर्तनहरूको बारेमा दर्ता भएका प्रयोगकर्ताहरूलाई इमेल वा website notice मार्फत सूचित गरिनेछ।

१०. सम्पर्क

यो गोपनीयता नीतिबारे कुनै प्रश्न भएमा:

  • इमेल: support@hamrocampus.com
  • वेबसाइट: hamrocampus.com