Knowledge Management – BSc CSIT Syllabus

Course Description:

This course introduces fundamental concept of knowledge and different issues in managing the knowledge.

Course Objectives:

This course enables to learn about the Evolution of Knowledge management, be familiar with tools, be exposed to applications, and be familiar with some case studies.

Course Contents:

Unit 1:  Knowledge Concepts (9 Hrs.)

An Introduction to Knowledge Management, The foundations of knowledge management, Cultural issues, Technology applications organizational concepts and processes, Management aspects, decision support systems; The Evolution of Knowledge management: From Information Management to Knowledge Management, Key Challenges Facing the Evolution of Knowledge Management, Ethics for Knowledge Management.

Unit 2: Knowledge Capture and Codification (9 Hrs.)

Organization and Knowledge Management, Building the Learning Organization; Knowledge Markets: Cooperation among Distributed Technical Specialists, Tacit Knowledge and Quality Assurance.

Unit 3: Knowledge Sharing (10 Hrs.)

Telecommunications and Networks in Knowledge Management, Internet Search Engines and Knowledge Management, Information Technology in Support of Knowledge Management; Knowledge Management and Vocabulary Control, Information Mapping in Information Retrieval, Information Coding in the Internet Environment, Repackaging Information.

Unit 4: Knowledge Application (8 Hrs.)

Components of a Knowledge Strategy – Case Studies (From Library to Knowledge Center, Knowledge Management in the Health Sciences, Knowledge Management in Developing Countries).

Unit 5: Knowledge Management Systems (9 Hrs.)

Advanced topics and case studies in knowledge management – Development of a knowledge management map/plan that is integrated with an organization’s strategic and business plan – A case study on Corporate Memories for supporting various aspects in the process life-cycles of an organization

Laboratory Works:

Upon completion of the course, the student should be able to: Use the knowledge management tools; Develop knowledge management Applications; Design and develop enterprise applications.

Text Books:

1. Srikantaiah. T. K., Koenig, M., Knowledge Management for the Information Professional, Information Today, Inc., 2000

Reference Books:

1. Nonaka, I., Takeuchi, H., The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, 1995